For California Consumers

Within a few days of setup we started to notice discoloration on the walls and tiles and a strange smell that lasted for about a day or two. After investigating - we realized that this machine was starting to pull all of the nicotine and tar garbage out of the walls of our home! You see, our home was previously owned by a pair of chain smokers and while we had lived there about 3 years and had cleaned thoroughly, there was all of this yuck in the walls!! We went thru and cleaned again from top to bottom. Our home now smells WONDERFUL all of the time!

Nicole Hogan
Burlington, WI

The reason why I purchased the LA-1500 is my father in law is a chain smoker & I found it very difficult to breathe in the house. I looked around at all the other smoke free filters out there & the price was double even triple the price of Alpine. I wanted to give it a try & had nothing to loose because of their 30 day money back guarantee. So I ordered one about a month and a half ago & to our extreme satisfaction it worked awesome. In fact it worked so well we ordered a 2nd one & placed it in my father in laws room & now when we turn the heat or the air on, it doesn't smell like smoke throughout the house. We are a very happy & satisfied customer. Thank you very much "Alpine".

Randy Savitt
Apple Valley, CA

The service I have received from all of you guys has been awesome!!! Yes, not only is the living lightning air purifier great, the service I have received has been outstanding. I like our Classic air purifier. I have two dogs and live in a small condo. When I walk into my home I smell the fresh air instead of the dogs. Thank you!

Beverly Swagerty
San Bernardino, CA

Thank you for my refund and for being professional. It was a pleasure doing business with you. Good luck to you.

Tony Suarez
San Clemente, CA

I have been using my Lightning Alpine Living Air Purifier (ZL-3 model) for several months. I live in Arizona where it is very dusty and with the lack of rain a great deal of pollution. This was the reason I bought the air purifier. It has performed beyond my expectations. I am finally breathing clean air in my home. My wife is very satisfied as well and we have found that our house stays clean for a much longer period of time. I highly recommend the purifier and am very pleased with all of the unit's features.

Don Amen
Sun City West, AZ

We love our Living Lightning Air purifier. My husband has allergies and asthma and he said that when he gets home from work he stops sneezing and is able to breathe easier. It is so nice to be in the house and breathe clean air. Thank you.

Laura Docken
Mitchell, SD

The Fresh Air was shipped ready to connect, plug in, and start. That made us happy. We have dogs, cats, and a couple of birds so we don't expect shocking results immediately, but we are pleased with the discovery so far. We will continue to use the purifier.

Don Flau
Hesperia, CA

We love our Alpine air purifier... We were introduced to one of your first models 9 years ago when a skunk sprayed and the stench overtook our house inside and underneath. Within 2 days our house was cleared out. It was unbelievable. We just could not do without it, it works great and my home smells clean and fresh all the time. Thank you so much.

Linda Andrews
Liberty, NC

I would just like to say that we enjoy the Flare air purifier very much. We have noticed a definite improvement in the air quality in our home. The air in our home smells clean and we can breathe much easier. I haven't tried putting it in my car yet, but I will very soon. Thanks for providing a wonderful product!

Joey Cauley
Sherwood, AR

I've had an Alpine Air Living purifier for four or five years before getting this new one. I've been quite satisfied with the unit's removal of air impurities or else I would not have purchased a new unit.

Bill Brooks, Broker/Owner
Sun Country Realtors
Austin, TX

I love the living lightning air purifier, as it has done wonders in our house. We even ask people that walk in what it smells like and they always say like fresh air. Thank you.

Larry Price
Forth Worth, TX

"I absolutely love it!"

I enjoyed my alpine living air purifier for years. This was from the older series, the ecoquest air purifier. I used successfully this ecoquest fresh air purifier to remove smoke and dog smell from my home. When my fresh air by ecoquest finally gave out after 10 years of use I bought from the newest living lightning series, the alpine living air fresh air purifier LA-3500 and it works even better than the old ecoquest international machine. I absolutely love it! Thank you Alpine Air Technologies for continuing to make and improve on such a great product. I recommend you to all my friends and co-workers, and will never use another air purifier besides the alpine air purifier.

David Matthews
Chicago, IL

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Customer Service & Product Support

If you are ready to place an order right now for an air purifier and you already know which new machine(s) you want to get, to order by phone, call 24/7 toll-free: 1 (888) 812-5091.

BEFORE you contact us using the form below or call us for support, first please visit the FAQ section of our web site, where you will most likely find the answers to your questions since it contains over 95% of frequently asked questions we get! IF you do not find the answers to your questions there, please follow the instructions below:

If your Ecoquest or Alpine living air purifier is OUT of 3-year parts & labor warranty, click this link for available options.

If you need parts for your air purifier, please visit the parts page and note that if you do not see the part you need there for any older out of warranty air purifier, it means the part is no longer available, in which case visit the repairs page to see if your machine is repairable and all available options.

If you have purchased your air purifier within the last 3 years directly from us or from one of our dealers and it's still under our 3-year parts and labor warranty, and you have looked yet were not able to find the answer to your question in our FAQ section, please fill out and submit the form below for quick assistance. If you have recently purchased an air purifier from us and have questions other than technical support, you can also contact us via this form, if you were not able to find the answers in FAQ.

So that we could quickly retrieve your order and help you, please include the following necessary information in "Your Message" field:

Full name of person in whose name the order was placed
Date of order
Invoice #
Order #